QuickBooks Desktop: Voided payments

When you void a Cashflow360 payment, the change will not automatically sync to QuickBooks Desktop. You will have to update it manually. Therefore, after you void a payment in Cashflow360, go in and manually void the matching payment in QuickBooks Desktop.

Please see Quickbooks desktop help article Quickbooks Desktop Void Payments for more information.

When you void a payment in QuickBooks Desktop, the amount of the original payment changes to zero as of the date of the payment (there will be a $0.00 in the clearing account) and the word "Void" is added to the memo field on the payment.

When we process the Cashflow360 credit, a journal entry syncs to the clearing account for the credit to balance out the original payment Funds Transfer entry.