QuickBooks Online Sync Error: Business Validation Error: You cannot modify a list element that has been deleted
Why the sync error occurs
This error occurs when a record is trying to sync an update to QuickBooks Online, but the record in QuickBooks is deleted.
How to fix the sync error
In QuickBooks Online, restore the classification referenced in the sync error:
- Open the appropriate list (Vendor list, Chart of Accounts, Product/Service, etc.)
- Select the checkbox for Include inactive
- Select the item you need to undelete
- Select Make active under the Action column
- Sync again
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