QuickBooks Online sync error: Business Validation Error: Please make the parent account active first. Then you can make this sub-account active
Why the sync error occurs
This error occurs when a GL account is trying to sync from Cashflow360 to QuickBooks Online, but the selected parent account is inactive in QuickBooks Online or Cashflow360.
How to fix the sync error
There are three options to resolve this issue:
- Reactivate the parent account in Cashflow360 or QuickBooks Online and sync again
- Edit the account and change the parent account in Cashflow360 or QuickBooks Online and sync again
- Edit the account and remove the parent account in Cashflow360 or QuickBooks Online and sync again
ACCOUNT SETUP View all