1. Cashflow360
  2. QuickBooks Online
  3. Troubleshoot

QuickBooks Online sync error: Missing Invoice acctid: XXXXX

Why the sync error occurs

This error occurs when a received payment is trying to sync to QuickBooks Online, but either:

  • The invoice for the payment hasn't yet synced to QuickBooks Online
  • The invoice for the payment isn't connected between QuickBooks Online and Cashflow360

How to fix the sync error

Contact Customer Support to resync or relink the invoice.

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    FAQ

    What a customer sees when charged for a payment Vendor not connected yet Managing Vendor payment methods Payment timing - Payables Check payments Charging a customer Updating a vendor's bank information Setting up and using the Network Applying vendor credits Processing Items from the Inbox

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