QuickBooks Desktop sync error: An attempt was made to modify a <transaction> with a date that is on or before the closing date of the company
Why the sync error occurs
This error occurs when a bill or payment update is trying to sync from Cashflow360 to QuickBooks, but it's dated on or before the closing date in QuickBooks. When a Close Date and Password are set in QuickBooks, the password is required for changes that alter the balances for the closed accounting period.
How to fix the sync error
Manually update the bill or payment in QuickBooks when logged in as an Administrator. QuickBooks requires that a user with Admin privileges enters a password. When completed, contact Customer Support to request that we mark the update made to the transaction in Cashflow360 not to sync.
Check the Audit Trail for the update
To find what update is trying to sync, you can check the audit trail of the transaction.
Bills
- Select Bills in the navigation menu
- Select the invoice number of the bill you wish to review
- Select More actions
- Select View audit trail
Payments
- Select Payments Out in the navigation menu
- Select the payment confirmation number of the bill you wish to review
- Select More actions
- Select View audit trail
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