QuickBooks Online sync error: Business Validation Error: For billable expenses, you must use an account of one of the following account types: expense, other expense, other current liabilities, other current assets, other assets, fixed assets, or COGS.
Why the Sync Error occurs
This error occurs when a bill with one or more billable expenses is attempting to sync to QuickBooks Online, but the account on the billable line item isn't the correct account type.
How to Fix the Sync Error
There are three options to resolve this issue:
- Edit the bill in Cashflow360 to remove the billable item
- Edit the bill in Cashflow360 and toggle the billable setting on the line item to off
- Edit the bill in Cashflow360 and change the account on the billable line item to an account that's one of the acceptable Billable Line Item types:
- Expense
- Other Expense
- Other Current Liabilities
- Other Current Assets
- Other Assets
- Fixed Assets
- COGS
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