Sage Intacct sync error: Enter a summary, and try again

Why the sync error occurs

This error occurs when the Invoices Summary frequency is set to User Specified. The frequency must either be Daily or Monthly.

How to fix the sync error

To resolve this issue, the Invoices Summary frequency needs to be changed to either Daily or Monthly. To do so, complete the following steps in Sage Intacct:

  1. Hover over Accounts Receivable and select Configure Accounts Receivable
  2. Scroll down to Summary Frequency under Accounting Settings
  3. Update Invoices field to either Daily or Monthly
  4. Select Save
  5. Sync again