Sage Intacct sync error: Vendor VXXXX is on hold

Why the sync error occurs

This sync error occurs when a vendor is marked as on hold in Sage Intacct.

How to fix the sync error

In Sage Intacct:

  1. Pull up the vendor record for the vendor with the sync error
  2. Under the additional information tab, uncheck the on hold box
  3. Sync again

Vendor on hold