eInvoice and eCredit Memo Status Updates
You can see the status of the eInvoices and eCredit Memos sent to the Customers you're connected to; this gives near-instant visibility into the status of an invoice, without having to make a phone call or send an email, saving time and hassle.
Statuses
eInvoice Statuses:
- Invoice Sent
- Invoice Accepted
- Invoice Approved
- Invoice Denied
- Payment Processed
- Payment Voided
Additional eInvoice statuses for Customer Portal users only:
- Payment Scheduled
- Payment Cancelled
- Invoice Viewed
eCredit Memo Statuses:
- Credit Memo Sent
- Credit Memo Accepted
- Credit Memo Approved
- Credit Memo Denied
Where to see status of invoices or credit memos
At the top of the eInvoice or eCredit Memo there will be a tracker that shows the status.
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