Android Mobile App for Collaborators: Password and signing in for Android

When you sign in to the BILL mobile app for the first time, you will are able to set a special PIN after entering your Cashflow360℠ password. For security reasons, your PIN will be disabled if you change your password and you'll need to take a few steps to get back into the BILL mobile app.

After changing your password

  1. Uninstall the BILL mobile app from your phone or tablet
  2. Reinstall the app from the Google Play Store on your Android device
  3. Sign in to the app with your new Cashflow360 password
  4. Set a new 4-digit PIN

Things to know

  • A user profile must be activated before signing into the mobile app
  • To activate the user profile, find the email titled "You've been invited by < Administrator name > to collaborate in Cashflow360" sent to the email address that will be used to sign in
  • If unable to locate the email:
    • Check spam and filters for an email from "notificationonly@hq.bill.com"
    • Select Reset my password on the sign in screen and check your email inbox for "Create a new BILL password" email to create a password