QuickBooks Desktop sync error: The following fields are missing in XXXX Customer/Vendor for QuickBooks for Windows
Why the sync error occurs
This error occurs when a customer or vendor in QuickBooks Desktop is missing a piece of information that's required in Cashflow360 to save the vendor or customer. The missing info will be indicated in the error, and will be one of the following:
- Address Line 1
- Zip Code
- Country (if Multi-Currency is enabled in QuickBooks Desktop)
For compliance reasons, these pieces of information can't be blank, so the sync won't allow these fields to sync over to Cashflow360 if they're blank.
How to fix the sync error
In QuickBooks Desktop, add the missing piece of information to the vendor or customer record(s), as indicated by the sync error message, save, and sync again.