1. Cashflow360
  2. Sage Intacct
  3. Troubleshoot

Sage Intacct sync error: Bill XXX cannot be updated in Intacct - Index: 0, Size: 0

Why the sync error occurs

This error occurs when you update a bill linked to a PO in Cashflow360 and that update tries to sync to Sage Intacct, but the related vendor invoice has been deleted in Sage Intacct, or the connection between the vendor invoice in Sage Intacct and the bill in Cashflow360 has been broken.

How to Fix the sync error

Contact support to reconnect the bill and vendor invoice, or resync the vendor invoice to Sage Intacct.

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    What a customer sees when charged for a payment Vendor not connected yet Managing Vendor payment methods Payment timing - Payables Check payments Charging a customer Updating a vendor's bank information Setting up and using the Network Applying vendor credits Processing Items from the Inbox

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