Confirm manual vendor bank change

When you change a vendor's bank information in your account, we'll let your vendor know, to help protect you and your vendor from payment fraud. The confirmation isn't required to schedule payments to the vendor.

Bank change confirmation

Once you save the vendor's new bank, we send them an email letting them know that you've changed their bank information, and ask them to confirm the change.

When your vendor selects Confirm now in the email, they see a screen that shows the old bank info and the new bank info. Your vendor then selects either I didn't request this change or Confirm now.

  • If your vendor selects I didn't request this change, we direct them to contact you to discuss the change to prevent payment fraud

  • If your vendor selects Confirm change, they see a confirmation and they're all set