1. Cashflow360
  2. Oracle NetSuite
  3. Troubleshoot

Oracle NetSuite Sync Error for Vendors: User Error: The vendor you have selected is either rejected or still pending approval

Why the Sync Error occurs

This error occurs when the NetSuite account has a custom form/script, and the script requires that all vendor records must be approved before they can be used. The error may occur if a vendor record is edited in Cashflow360 and an update is trying to sync to NetSuite.

How to Fix the Sync Error

  1. In Oracle NetSuite approve the vendor, then sync again.
  2. In Oracle Netsuite disable the Custom Form, then sync again. Clear sync error if necessary.

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