Change payment type from "Other" to "Paid via Cashflow360"
If a bill was mistakenly marked as paid offline and you need to change the payment method of a bill payment from Other to Paid via Cashflow360 you'll need to void the offline payment and schedule a live payment.
Void an offline payment
- Select Vendors in the navigation menu
- Select the vendor name
- Select Payments
- Select the offline payment to void
- Select Void payment
- Select Yes to confirm
Tip: Search the payment confirmation number in the search bar to quickly find an individual payment
The bill will now return to Unpaid status so you can schedule a new payment.
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