Purchase order # field not syncing from Sage Intacct
Notes:
- To be eligible to enable PO Sync, you will need to be syncing with Oracle NetSuite, Sage Intacct or QuickBooks Desktop or Enterprise.
- Purchase Order Sync will be available to new Cashflow360 clients starting in May 2026 during their Cashflow360 onboarding appointment.
- Existing Cashflow360 clients will be able to enable Purchase Order Sync through a phased rollout beginning in June 2026.
- Clients will receive an in-product notification with additional details when the functionality becomes available to them.
Issue:
When you sync bills from Sage Intacct to Cashflow360 that were converted from Purchase Orders, the PO # field is not synced to Cashflow360. This can happen when the 'bill.com' user in Sage Intacct does not have permissions for purchasing in Sage Intacct.
Solution:
To resolve this issue, complete the following steps in Sage Intacct:
- Go to Company > Users.
- For the 'bill.com' user select Subscriptions
- Select Permissions for Purchase.
- Select All and then select Save.
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