Sage Intacct Sync Error: Error converting Purchase Order The Document <PO Template Name> - <PO #> is already converted
Notes:
- To be eligible to enable PO Sync, you will need to be syncing with Oracle NetSuite, Sage Intacct or QuickBooks Desktop or Enterprise.
- Purchase Order Sync will be available to new Cashflow360 clients starting in May 2026 during their Cashflow360 onboarding appointment.
- Existing Cashflow360 clients will be able to enable Purchase Order Sync through a phased rollout beginning in June 2026.
- Clients will receive an in-product notification with additional details when the functionality becomes available to them.
Why the Sync Error occurs
This error occurs when you link a bill to a PO in BILL and that link tries to sync to Sage Intacct, but the PO in Sage Intacct already has a linked vendor invoice.
How to Fix the Sync Error
Delete the linked bill in BILL or delete the linked vendor invoice in Sage Intacct and sync again.
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