Sage Intacct Sync Error: Bill XXX cannot be created in Bill.com - Purchase Order quantity billed out of bounds

Notes:

  • To be eligible to enable PO Sync, you will need to be syncing with Oracle NetSuite, Sage Intacct or QuickBooks Desktop or Enterprise.
  • Purchase Order Sync will be available to new Cashflow360 clients starting in May 2026 during their Cashflow360 onboarding appointment.
  • Existing Cashflow360 clients will be able to enable Purchase Order Sync through a phased rollout beginning in June 2026.
    • Clients will receive an in-product notification with additional details when the functionality becomes available to them.

Why the Sync Error occurs

This error occurs when you link a vendor invoice to a PO in Sage Intacct, and that vendor invoice tries to sync as a bill to Cashflow360, but a line item(s) amount on the bill does not match the line item(s) amount on the PO in Cashflow360.

How to Fix the Sync Error

Edit the PO or the vendor invoice in Sage Intacct so all lines on the vendor invoice have the same amounts as the lines on the PO, and sync again.