Oracle NetSuite Sync Error : Bill xxxx cannot be created in NetSuite YOU_CANNOT_ADD_AN_ITEM_AND_PURCHASE_ORDER_COMBINATION_THAT_DOES_NOT_EXIST_TO_A_VENDOR_BILL
Notes:
- To be eligible to enable PO Sync, you will need to be syncing with Oracle NetSuite, Sage Intacct or QuickBooks Desktop or Enterprise.
- Purchase Order Sync will be available to new Cashflow360 clients starting in May 2026 during their Cashflow360 onboarding appointment.
- Existing Cashflow360 clients will be able to enable Purchase Order Sync through a phased rollout beginning in June 2026.
- Clients will receive an in-product notification with additional details when the functionality becomes available to them.
Why the Sync Error occurs
This error occurs when a bill attached to a purchase order is trying to sync from Cashflow360 to Oracle NetSuite, but the associated bill has a line item isn't linking to the PO. This error usually occurs when the bill is edited after it is linked to the PO.
How to Fix the Sync Error
- Delete the bill with the error that's currently linked to the PO
- Create a new bill in Cashflow360 and link to the PO in Cashflow360, and don't sync in between creating and linking
- Sync after the bill is created and linked to the PO in Cashflow360
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