Xero sync error: The contact with the specified contact details has been archived

Why the sync error occurs

This error occurs when a vendor on a bill, or customer on an invoice is inactive (archived) in Xero.

How to fix the sync error

Reactivate the contact in Xero
Sync again

ACCOUNT SETUP View all

GETTING PAID View all

CONNECTING WITH MY VENDOR View all

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Payables View all

Receivables View all

FAQ

What a customer sees when charged for a payment Vendor not connected yet Managing Vendor payment methods Payment timing - Payables Check payments Charging a customer Updating a vendor's bank information Setting up and using the Network Applying vendor credits Processing Items from the Inbox

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