Xero sync error: Tracking Option cannot be archived because it is not in use

Why the sync error occurs

This error occurs when the deletion of a location or department can't sync to Xero because the location/department is either already deleted, not properly linked, or doesn't exist in Xero.

How to fix the sync error

  1. Manually delete the location/department in Xero (if needed)
  2. Contact Customer Support to clear the error