Xero sync error: Credit Note not of valid status for modification
Why the sync error occurs
This error occurs when the deletion or application of a vendor credit can't sync to Xero because the action was already manually taken in Xero.
How to fix the sync error
To allow the application of a vendor credit to sync to Xero:
- Undo the vendor credit application in Xero
- Sync again
If choosing not to unapply the vendor credit in Xero:
- Verify that the credit has been deleted or applied appropriately in Xero
- Complete the action in Xero if it hasn't been complete yet
- Contact Customer Support to clear the error
ACCOUNT SETUP View all