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  3. Troubleshoot

Xero sync error: This vendor is archived in Xero.

Why the sync error occurs

This error occurs when the vendor contact is archived in Xero.

How to fix the sync error

  1. Reactivate the contact in Xero
  2. Sync again

If the error continues, contact Customer Support.

ACCOUNT SETUP View all

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    FAQ

    What a customer sees when charged for a payment Vendor not connected yet Managing Vendor payment methods Payment timing - Payables Check payments Charging a customer Updating a vendor's bank information Setting up and using the Network Applying vendor credits Processing Items from the Inbox

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